At Pettiepet, we are committed to protecting your privacy and ensuring the security of your personal information. This policy outlines how we collect, use, and safeguard your data when you visit our website, make a purchase, or otherwise interact with our services.
1. Information We Collect
We collect several types of information from and about users of our website, including:
- Personal Information: This includes your name, email address, phone number, billing and shipping address, and payment details when you make a purchase.
- Usage Data: We automatically collect information about how you use our website, such as IP addresses, browser types, device information, and browsing actions.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Order Processing: To process and fulfill your orders, including delivery and payment.
- Customer Support: To communicate with you and provide assistance with orders or inquiries.
- Marketing and Promotions: With your consent, we may use your email address to send promotional materials or updates about new products and offers.
- Improvement of Services: To analyze usage data to improve the functionality and user experience of our website.
3. Sharing of Information
We respect your privacy and will never sell or share your personal information with third parties except under the following circumstances:
- Service Providers: We may share your data with trusted third parties who help us operate our website and deliver services (e.g., payment processors, shipping carriers).
- Legal Obligations: If required by law, we may disclose your information to comply with legal proceedings, court orders, or governmental requests.